Very annoyed by Sanlam Indie and the HORRIBLE SERVICE RECEIVED

My experience with Sanlam will be the death of me, as they're causing more stress than giving me peace of mind.

1st. They cancel my policy without my consent and valid reason.

2nd. They reinstate my policy on a date I did not agree with them and debited my bank on the wrong date. Not sure if they think I'm made of money. There's a reason we ask for effective and debit order date as to insure funds are available.

3rd. Sanlam Idndie have raised a Stop Order on my bank account, which means I actually paying to have this policy. As a Stop Order is very different to a Debit Order. for the year of 2020, I've spent close to R500 in banking fees on Stop Order created by Santam Indie. Nearly got a "hear attach" look at my bank statement carefully.

Last but not least, Sanlam Indie, don't receive calls but work/respond to emails sent to them by us. I've since sent an email to both *** and *** more than 24 hours ago with no response. Makes me wonder, how fast and quick will I be assisted in an event of submitting a claim.