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Yeoline W

1 reviews | Active since Dec 2024

04 Jan 2025, 06:37

Vapi Njamela Jr

I have submitted for provident fund claim on the 15th Dec already no communication from sanlam this is my second review I've spoke to Vapi Njamela Jr who said my claim is with docs review for consent of payment however until now I've not received any further communication I am contacting the ombudsman this will be used as evidence

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Replies (3)
Sanlam
Sanlam's reply04 Jan 2025, 09:50
Official
Good day Yeoline

Please refer to the private message we have sent you.

Regards
Sanlam Client Care

Best regards,

YW
Yeoline W's update04 Jan 2025, 09:57
Reviewer Update
I want to know how far I am in the process have mu documents been reviewed after 30 days I'll be having the same problem I've seen your reviews people wait for months if I don't receive an immediate update on my documents what am I waiting for my money or to be told my documents are incorrect I have contacted the ombudsman with the email trail of Vapi and Duan so you best assist promptly
Sanlam
Sanlam's reply15 Jan 2025, 11:11
Official
Good day Yeoline

We have received feedback that you have been assisted.

Regards
Sanlam Client Care

Best regards,