BB
Bontle B
1 reviews | Active since Dec 2016
08 Dec 2016, 13:59
Utterly Dissapointed
<p>I am very dissapointed in the service I have received or rather not received from Sanlams employee Benefits division. </p> <p>I have send numerous emails to enquire about how far my claim is and I have just been ignored (Mpho Nemaheni )in the Pretoria Office perhaps you can respond on this platform as u don't where my mails are getting lost .</p> <p> </p> <p> </p>
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
09 Dec 2016, 08:41Good day
We acknowledge receipt of your complaint and will arrange for urgent investigation.
Kind Regards
Client Relations
Best regards,
Sanlam's reply09 Dec 2016, 08:41
Official
Good day
We acknowledge receipt of your complaint and will arrange for urgent investigation.
Kind Regards
Client Relations
Best regards,
Sanlam's replyOfficial
09 Dec 2016, 13:50Good day
We tried calling you but unfortunately our calls went unanswered. Our consultant sent an email to *** regarding the status of your benefit payment. The payment was scheduled yesterday and should reflect in your bank account today. Please contact the consultant if you have any further enquiries.
Kind Regards
Client Relations
Best regards,
Sanlam's reply09 Dec 2016, 13:50
Official
Good day
We tried calling you but unfortunately our calls went unanswered. Our consultant sent an email to *** regarding the status of your benefit payment. The payment was scheduled yesterday and should reflect in your bank account today. Please contact the consultant if you have any further enquiries.
Kind Regards
Client Relations
Best regards,