Utterly disappointment with Sanlam Sky service

To say I am frustrated with the Sanlam Sky poor service is an understatement. I have been sent from pillar to post regarding my claim (full withdrawal). I took the investment policy with the company 5 years ago and it matured in end December 2022. I have been trying to withdraw my funds but not getting any help. They promise that the give your withdrawal within 5 which is utterly *******. I have been waiting for almost 2 weeks now.

Think twice before you take their service.