1 reviews | Active since Feb 2018
Useless Service
Looks like all companies in SA should be automatically listed on here on Hello Peter, not that it works when reporting companies here but at least I have proof of complaining. Sanlam how is it that you do not even know that i have an account with you, on numerous occasions i have used the online communication system to mail you guys just to hear that sorry we do not see your info on our data base. But every moth i get a statement from you, and you take money from my account so HOW DE HELL DOES THAT WORK. Just to get a mail back that says some other department will contact you, guess what that department do not exits, to this day i am waiting for this so called department to contact me and i mailed them 06-09-2021. So Sanlam you are just another company with *********** people working for you, a failure like the rest of SA.
We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case. RegardsClient Relations
We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case. RegardsClient Relations
We were informed that one of our consultants e-mailed and provided you with the necessary information. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case.
Kind regards,
Client Relations
We were informed that one of our consultants e-mailed and provided you with the necessary information. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case.
Kind regards,
Client Relations