KS
Kimberley S
1 reviews | Active since Jun 2014
24 Oct 2021, 20:41
Useless service
It seems the only time one gets feedback from sanlam is NEVER. I hate to say this but your consultants and customer service sucks. I dono how much alike I must spend on millions of calls before someone thinks to attempt to get back to me
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
24 Oct 2021, 20:44Dear Kimberley
We are sorry to hear of your experience with us. We have escalated your matter to the relevant department for further investigation.
Regards
Sanlam Client Relations
We are sorry to hear of your experience with us. We have escalated your matter to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply24 Oct 2021, 20:44
Official
Dear Kimberley
We are sorry to hear of your experience with us. We have escalated your matter to the relevant department for further investigation.
Regards
Sanlam Client Relations
We are sorry to hear of your experience with us. We have escalated your matter to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
26 Oct 2021, 16:20Good day, Kimberley We were informed that a consultant has contacted your husband. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
Sanlam's reply26 Oct 2021, 16:20
Official
Good day, Kimberley We were informed that a consultant has contacted your husband. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations