MM
Mpho M
1 reviews | Active since Feb 2023
11 Aug 2023, 10:28
Useless service
The worst service ever When it comes taking money monthly its easy but cant answer calls when we are indeed.
Useless service ever.
Helpful (0)
Replies (11)0
Replies (11)MM
Mpho M's updateReviewer Update
11 Aug 2023, 10:30Been onhold for 30 minutes
Calling each and every day but line not answered
Worst worst service
Calling each and every day but line not answered
Worst worst service
MM
Mpho M's update11 Aug 2023, 10:30
Reviewer Update
Been onhold for 30 minutes
Calling each and every day but line not answered
Worst worst service
Calling each and every day but line not answered
Worst worst service
MM
Mpho M's updateReviewer Update
11 Aug 2023, 10:30No answer
MM
Mpho M's update11 Aug 2023, 10:30
Reviewer Update
No answer
MM
Mpho M's updateReviewer Update
11 Aug 2023, 10:31Useless
MM
Mpho M's update11 Aug 2023, 10:31
Reviewer Update
Useless
Sanlam's replyOfficial
11 Aug 2023, 10:31Good morning Mpho
We apologise for your service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
We apologise for your service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
Sanlam's reply11 Aug 2023, 10:31
Official
Good morning Mpho
We apologise for your service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
We apologise for your service experience and will be sending you a Private reply.
Regards
Sanlam Client Care
MM
Mpho M's updateReviewer Update
11 Aug 2023, 10:32I dont want a private message.
CALL ME
CALL ME
MM
Mpho M's update11 Aug 2023, 10:32
Reviewer Update
I dont want a private message.
CALL ME
CALL ME
Sanlam's replyOfficial
11 Aug 2023, 10:39Hello Mpho
In order for us to arrange for the correct department to contact and assist you, we require the information requested from you in our Private reply.
Please be so kind as to provide the information to us, by responding to our Private reply with the requested information.
Regards
Sanlam Client Care
In order for us to arrange for the correct department to contact and assist you, we require the information requested from you in our Private reply.
Please be so kind as to provide the information to us, by responding to our Private reply with the requested information.
Regards
Sanlam Client Care
Sanlam's reply11 Aug 2023, 10:39
Official
Hello Mpho
In order for us to arrange for the correct department to contact and assist you, we require the information requested from you in our Private reply.
Please be so kind as to provide the information to us, by responding to our Private reply with the requested information.
Regards
Sanlam Client Care
In order for us to arrange for the correct department to contact and assist you, we require the information requested from you in our Private reply.
Please be so kind as to provide the information to us, by responding to our Private reply with the requested information.
Regards
Sanlam Client Care
MM
Mpho M's updateReviewer Update
11 Aug 2023, 11:09NO CALL AS PROMISED
MM
Mpho M's update11 Aug 2023, 11:09
Reviewer Update
NO CALL AS PROMISED
Sanlam's replyOfficial
11 Aug 2023, 11:20Hello Mpho
The Client Care Centre will contact you.
They do however attend to the requests in the order that we send it to them.
We have requested for them to assist urgently.
Regards
Sanlam Client Care
The Client Care Centre will contact you.
They do however attend to the requests in the order that we send it to them.
We have requested for them to assist urgently.
Regards
Sanlam Client Care
Sanlam's reply11 Aug 2023, 11:20
Official
Hello Mpho
The Client Care Centre will contact you.
They do however attend to the requests in the order that we send it to them.
We have requested for them to assist urgently.
Regards
Sanlam Client Care
The Client Care Centre will contact you.
They do however attend to the requests in the order that we send it to them.
We have requested for them to assist urgently.
Regards
Sanlam Client Care
MM
Mpho M's updateReviewer Update
11 Aug 2023, 12:00Thats the thing, i have been callling all morning and night, dololo answer.
How can one keep calm and just sit and wait for "an order", what if i'm number 1000 on that list of people to be called??
If calls were answered in the first place we wouldn't be here right? or emails, for the past 2 days.
But when you recruit us and debit our moolas its a free flow so this must also be free flow as well. Its been 2 hours now dololo call or a small nyana SMS, are you trying to tell me that there are no agents to call me? Please help me understand this
How can one keep calm and just sit and wait for "an order", what if i'm number 1000 on that list of people to be called??
If calls were answered in the first place we wouldn't be here right? or emails, for the past 2 days.
But when you recruit us and debit our moolas its a free flow so this must also be free flow as well. Its been 2 hours now dololo call or a small nyana SMS, are you trying to tell me that there are no agents to call me? Please help me understand this
MM
Mpho M's update11 Aug 2023, 12:00
Reviewer Update
Thats the thing, i have been callling all morning and night, dololo answer.
How can one keep calm and just sit and wait for "an order", what if i'm number 1000 on that list of people to be called??
If calls were answered in the first place we wouldn't be here right? or emails, for the past 2 days.
But when you recruit us and debit our moolas its a free flow so this must also be free flow as well. Its been 2 hours now dololo call or a small nyana SMS, are you trying to tell me that there are no agents to call me? Please help me understand this
How can one keep calm and just sit and wait for "an order", what if i'm number 1000 on that list of people to be called??
If calls were answered in the first place we wouldn't be here right? or emails, for the past 2 days.
But when you recruit us and debit our moolas its a free flow so this must also be free flow as well. Its been 2 hours now dololo call or a small nyana SMS, are you trying to tell me that there are no agents to call me? Please help me understand this
Sanlam's replyOfficial
11 Aug 2023, 12:21Hello there
We have received feedback that the matter has now been allocated for assistance and that an email has been sent to you.
The email contains the name and contact details of the person who will be assisting you.
Regards
Sanlam Client Care
We have received feedback that the matter has now been allocated for assistance and that an email has been sent to you.
The email contains the name and contact details of the person who will be assisting you.
Regards
Sanlam Client Care
Sanlam's reply11 Aug 2023, 12:21
Official
Hello there
We have received feedback that the matter has now been allocated for assistance and that an email has been sent to you.
The email contains the name and contact details of the person who will be assisting you.
Regards
Sanlam Client Care
We have received feedback that the matter has now been allocated for assistance and that an email has been sent to you.
The email contains the name and contact details of the person who will be assisting you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
11 Aug 2023, 15:31Good afternoon
We have received feedback that you have been contacted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted.
Regards
Sanlam Client Care
Sanlam's reply11 Aug 2023, 15:31
Official
Good afternoon
We have received feedback that you have been contacted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted.
Regards
Sanlam Client Care