TL
Tegan Lion-cachet
1 reviews | Active since Jul 2020
11 Feb 2026, 14:35
Useless!! Do not even call as they will not answer or move your pension!
Was at sanlam through my previous employer but have move to a different company that use a better retirement company. sanlam have still not transferred my pension saving to them and it has been 2 months! Phoned them and waited 16 minutes to talk to no one.
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Replies (2)
Sanlam's replyOfficial
11 Feb 2026, 15:37Good afternoon, Tegan
We are sorry to learn that you are struggling to receive assistance from us and have escalated the matter to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to learn that you are struggling to receive assistance from us and have escalated the matter to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply11 Feb 2026, 15:37
Official
Good afternoon, Tegan
We are sorry to learn that you are struggling to receive assistance from us and have escalated the matter to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to learn that you are struggling to receive assistance from us and have escalated the matter to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
13 Feb 2026, 11:37Good morning, Tegan
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care
Sanlam's reply13 Feb 2026, 11:37
Official
Good morning, Tegan
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care