Useless call centre keeps on harassing me

Sanlam. Your useless call centre keep on harassing me about the payment on my personal loan. I keep on telling them to simply process the monthly debit order, which seems to be to difficult a concept for you to grasp! Is it so impossibly difficult for you to process a monthly debit order that you would rather endlessly keep on calling me (harassment) about the monthly payment. You have a standing debit order instruction in place, so wake up and do your job. PS your consultants refuse to speak to me in Afrikaans - well done!!!!