useless

terrible service and customer care i have the corporate account with them and im trying to use the virtual doctor i have tried 3 different phones and 2 different PCs but yet i cannot use them i phoned the reality department they tell me no its corporate side i phone corporate no its reality side i phone them they tell me they will patch me to the it the it tells me sorry it works by them and wants to patch me back to coprate i have used different networks i have used the app i have used even n different browser but nothing works but yet no help easted over 2hours worth of my minutes to use one of my product that i am paying for and nothing well F........ done