Urgent Request for Assistance - Very Bad Service

Dear Sanlam Team, I am extremely disappointed with the lack of response from your company. Over the past two weeks, I have made numerous attempts to contact you via phone and email, as well as by logging a ticket on your website, but I have received no response. Calls to your phone line do not connect and are immediately dropped. This matter is extremely urgent and needs to be addressed promptly. It is concerning that a company entrusted with managing savings and investments cannot provide basic communication or support.