Urgent Claim Unanswered by Assopol Life

I am writing to express my deep frustration and disappointment with Assopol Life. My husband recently passed away, and during this incredibly difficult time, I have been trying to file a claim to cover the burial costs.

Despite numerous attempts to contact them via their customer service line, I have not received any response. Each call ends with no answer, leaving me feeling hopeless and defeated. In our time of greatest need, it is disheartening to experience such lack of support.

Instead of receiving assistance, we are spending more money on airtime with no progress on our claim. After many failed attempts, I have reached a point where I feel completely let down by the service.

I urge Assopol Life to address this issue immediately and provide the necessary assistance to honor the claim.