DM
Dudu M
1 reviews | Active since Mar 2019
16 Apr 2021, 14:38
upnpaid hospital claims
Goodday
I submitted hospital claims on the 6th 0f April 2021, usually they used to give me an update and normally takes about 3-4 days for payment, what makes me not happy @ all no one cares for update and I called them everyday getting different response and I can fill now that their service is good @ all,
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
16 Apr 2021, 14:45Dear Dudu
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply16 Apr 2021, 14:45
Official
Dear Dudu
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
DM
Dudu M's updateReviewer Update
16 Apr 2021, 14:54THANKS SO MUCH , I WILL WAIT FOR THEM TO RESPOND
DM
Dudu M's update16 Apr 2021, 14:54
Reviewer Update
THANKS SO MUCH , I WILL WAIT FOR THEM TO RESPOND
Sanlam's replyOfficial
19 Apr 2021, 09:52Good day, Dudu
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations
Sanlam's reply19 Apr 2021, 09:52
Official
Good day, Dudu
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once encourage you to make direct contact with the relevant consultant.
Regards
Sanlam Client Relations