Unsolicited marketing communication

Item: Sanlam
Rating: 1
Author: Herman M

Sanlam Invest has been sending me unsolicited marketing SMSes without my consent. They have purchased my information from a data broker since I have never been a customer of theirs, not have I signed up to receive marketing communication. This is in contravention of the POPIA act. I have reported Sanlam to the Information Regulator of South Africa.

Helpful (0)

Replies (2)

Sanlam's replyOfficial

03 Nov 2025, 09:23

Good day Herman

Thank you for contacting us about this.

We have requested that the responsible department look into the matter and remove you from their marketing list.

Regards
Sanlam Client Care

Sanlam's reply03 Nov 2025, 09:23

Official

Good day Herman

Thank you for contacting us about this.

We have requested that the responsible department look into the matter and remove you from their marketing list.

Regards
Sanlam Client Care

Sanlam's replyOfficial

03 Nov 2025, 13:24

Good afternoon, Herman

We have received confirmation that you have been removed from our marketing list.

Should you receive any further communication. please let us know.

Regards
Sanlam Client Care

Sanlam's reply03 Nov 2025, 13:24

Official