TS
Teboho S

1 reviews | Active since Nov 2015

06 Nov 2015, 00:47

************ conduct of business!! I want my money

In a 2 month period, I have been battling with the Sanlam Trust people. I asked that my trust be resolved and money be deposited to my account but I get a new lie and new excuse each time. Beverly Michau told me she was no longer handling my account and I should contact someone else. I later found out this to be a lie and she claimed it was an over sight. Elmaree Michau claimed my trust would be paid out within 7-10 working days and she actioned my request. I later too find ou this was a lie and it was never done. I have e-mail proof and the phone calls you guys claim are recorded.<br> I want my money in my account within 24 hours or else there will be **** to pay. I'm not asking for a loan. I want my money. It shouldn't be such a hassle. You have enjoyed many fees from it. Now I want it. ************ ways and silly **** ups are an inconvenience to me, my time and my money!

0
Replies (1)
Sanlam
Sanlam's reply06 Nov 2015, 07:15
Official
Hello TebohoS,

We acknowledge receipt of your complaint and apologise for any inconvenience. We'll refer it to Sanlam Trust for urgent investigation and feedback to you.
Regards
Client Relations