Unsatisfactory service from Sanlam Corporate

On May 20, 2025, I reached out to this platform to voice my concerns about Sanlam Corporate. Since that initial contact, I have only received a generic response indicating that my issue has been passed on to the appropriate department, but I have not heard anything further from the company. This lack of follow-up is quite disappointing, especially coming from a well-regarded company like Sanlam. I am genuinely concerned for individuals who may not have the resources to raise their complaints with this organization. My main inquiry is regarding where I can expect to receive proper feedback about my funds, as I am no longer interested in continuing any association with your company due to its clear deficiencies. I would greatly appreciate it if you could avoid sending me responses that are not helpful. What I truly require is your specific feedback. It has been some time since I last reached out to you, and I am finding it increasingly frustrating to interact with a service that does not meet my expectations.