KN
Khonzeka N
1 reviews | Active since Mar 2022
26 Mar 2022, 14:23
Unsatisfactory service
I've been waiting for my ********** deduction pay out from Sanlam for 6 weeks now yet they said it takes 4 weeks for the process. There's a new policy that is deducting my money on top of the three that I canceled. It's frustrating as I have to use my money to call them and go to their offices every week.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
26 Mar 2022, 14:25Dear Khonzeka
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply26 Mar 2022, 14:25
Official
Dear Khonzeka
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
29 Mar 2022, 09:55 Good day We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
Kind regards
Client Relations
Sanlam's reply29 Mar 2022, 09:55
Official
Good day We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
Kind regards
Client Relations