LP
Linda P

1 reviews | Active since Nov 2018

31 Jan 2023, 10:39

Unresponsive on death educational insurance

Beginning of January I wrote my review on Sanlam Employee Benefits to-date my grandchildren claims for school Benefits from their deceased mother has not been paid or at least a confirmation / commitment to the school to pay we have missed deadlines

0
Replies (2)
Sanlam
Sanlam's reply31 Jan 2023, 13:16
Official
Good day Linda

We rep**** to your previous complaint stating that the relevant department was not able to reach you.  They also left you a message.   We have now however escalated your complaint to the correct department to assist you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply31 Jan 2023, 16:38
Official
Good afternoon Linda

Please check your email.  The relevant team has requested further information.

Regards
Sanlam Client Care