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Sindiswa G

1 reviews | Active since Jan 2026

12 Jan 2026, 12:36

Unresolved claim

I have been trying to claim from my provident fund without any help. I have been sending emails to a lady I believe to be in HR and also to other different departments telling them I wanted to withdraw from my funds but not even 1 email was rep**** to till now.

0
Replies (14)
Sanlam
Sanlam's reply12 Jan 2026, 12:44
Official
Good day, Sindiswa

We are sorry to learn of your poor service experience and have escalated the matter for assistance.

Regards
Sanlam Client Care
SG
Sindiswa G's update12 Jan 2026, 12:47
Reviewer Update
Thank you. I really wish I will get assistance this time.
Sanlam
Sanlam's reply12 Jan 2026, 13:47
Official
Good afternoon, Sindiswa

We have received feedback that Sanlam Corporate has contacted you.

Regards
Sanlam Client Care
SG
Sindiswa G's update12 Jan 2026, 13:48
Reviewer Update
Yes they have contacted me for sure but I am still not happy with their assistance
Sanlam
Sanlam's reply12 Jan 2026, 13:59
Official
Good afternoon, Sindiswa

What further assistance do you require?

Regards
Sanlam Client Care
SG
Sindiswa G's update12 Jan 2026, 14:00
Reviewer Update
Can I please have someone contact me on email please.
Sanlam
Sanlam's reply12 Jan 2026, 14:06
Official
Hello Sindiswa

Please provide us with an indication of what assistance you require.

This information will allow us to request the correct team to contact you via email.

You are welcome to respond to us via private reply.

Regards
Sanlam Client Care
SG
Sindiswa G's update12 Jan 2026, 15:20
Reviewer Update
Can they please contact me on email as I have requested.
Sanlam
Sanlam's reply12 Jan 2026, 15:26
Official
Hello Sindiswa

We have already requested them to do so.

Regards
Sanlam Client Care
SG
Sindiswa G's update12 Jan 2026, 15:28
Reviewer Update
Okay I was saying because they just called 2 times and I am unable to take calls which is why I requested communication on email
Sanlam
Sanlam's reply12 Jan 2026, 15:32
Official
Hello Sindiswa

We will remind them.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply12 Jan 2026, 15:58
Official
Hello Sindiswa

We have received feedback that Sanlam Corporate has sent you an email.

You are welcome to reply to it for further assistance.

Regards
Sanlam Client Care
SG
Sindiswa G's update12 Jan 2026, 16:02
Reviewer Update
I have not yet received it but I will be on the lookout
Sanlam
Sanlam's reply12 Jan 2026, 16:07
Official
Thank you, Sindiswa.

Should you not receive it, please check your Junk/Spam folder.

If not there, please confirm your email address, via private reply.

Regards
Sanlam Client Care