RN
Refilwe N
1 reviews | Active since Feb 2018
11 Aug 2020, 10:21
Unrealistic premiums
My mom has a policy with assupol and I’m the premium payer. Policy started 1 July 2009, premium is 240 covering my mom 3 siblings and my niece, my two siblings turned 21 n were removed from the policy however the premium remained the same. When I call to ask why is the premium not going down I’m told my mom is paying R180 for 20 000 payout, n my sister R40 n her son 20, how did my mom get to pay R180 for 20 000 nedbank you pay 49 for 20 0000 this is day light ******* for a good 11 full years. When premiums fall behind the call me but when I call to enquire about the policy I don’t get assisted
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Replies (1)Sanlam's replyOfficial
11 Aug 2020, 10:39Dear Refilwe, thank you for your review and for letting us know about your concerns regarding the high premium. We will look into this matter and provide further feedback to you and the policyholder by direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply11 Aug 2020, 10:39
Official
Dear Refilwe, thank you for your review and for letting us know about your concerns regarding the high premium. We will look into this matter and provide further feedback to you and the policyholder by direct e-mail. Regards, Assupol Complaints Manager
