CW
Chereece W

1 reviews | Active since Aug 2020

23 Sept 2020, 15:37

Unprofessional service

Sanlam is possibly the worst company to deal with. Retirement Annuity Policy for over 14 years. Not once has anyone contacted me. Now that I have a query, still no one has helped me. I've been waiting for over 2 weeks, and no one is willing to assist me. All they can do is send a request. Absolutely shocking service.

0
Replies (1)
Sanlam
Sanlam's reply23 Sept 2020, 15:56
Official
Dear Chereece

We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further investigation.

Kind regards,
Sanlam Client Relations