DS
Dimakatso S

1 reviews | Active since May 2022

12 Dec 2022, 14:18

Unprofessional

Good day I'm so disappointed in Sanlam sky. I since canceled my investment and have been expecting payment since last Tuesday. I contacted them just now and they told me to get in touch with them tomorrow and they said the paid out takes up to 5 day meaning tomorrow I won't even be able to get my money. They have been processing my claim since last week till now.

0
Replies (2)
Sanlam
Sanlam's reply12 Dec 2022, 16:28
Official
Good day Dimakatso

We are very sorry to hear this.  We have escalated your complaint to the relevant team to assist you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply14 Dec 2022, 14:19
Official
Good day Dimakatso

We have received confirmation that you have been contacted and assisted.

Regards
Sanlam Client Care