KN
Khumoetsile N
1 reviews | Active since Nov 2017
29 Dec 2021, 14:02
Unprofessional
My mom went to go submit a claim, the lady left to go take her lunch while busy helping my mom she didn’t even have the decency to let her know that she’s going on Lunch. Why couldn’t she at least finish with my mom before going to lunch. Very unprofessional and rude.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
29 Dec 2021, 14:28Dear Khumoetsile
We acknowledge receipt of your complaint. Your matter will be escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter will be escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply29 Dec 2021, 14:28
Official
Dear Khumoetsile
We acknowledge receipt of your complaint. Your matter will be escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter will be escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
06 Jan 2022, 11:14Good day We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
Kind regards
Client Relations
Sanlam's reply06 Jan 2022, 11:14
Official
Good day We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
Kind regards
Client Relations