1 reviews | Active since Nov 2013
Unpaid withdrawal claim
<p>I submitted my withdrawal claim on the 19th of May 2016 ( ********** 4) and till date it has not been paid out, not only that I continously send emails to Sanlam and no one responds, over the past month I've sent 3 emails with no responses. I don't know the progress of my claim or what is going on because there has been no communication whatsoever. It is beyond frustrating, poor, poor customer service.</p> <p> </p>
Dear Wendy_S
We acknowledge receipt of your complaint and apologise for any inconvenience. We'll investigate your case urgently tomorrow and make direct contact with you for feedback.
Regards
Sanlam Client Relations
Dear Wendy_S
We acknowledge receipt of your complaint and apologise for any inconvenience. We'll investigate your case urgently tomorrow and make direct contact with you for feedback.
Regards
Sanlam Client Relations
Dear Wendy_S
We refer to the telephone conversation yesterday with one of our consultants.
Your payment was finalised on 22 August 2016. We sincerely apologise that the service you experienced did not measure up to our normal standards.
Kind Regards
Client Relations
Dear Wendy_S
We refer to the telephone conversation yesterday with one of our consultants.
Your payment was finalised on 22 August 2016. We sincerely apologise that the service you experienced did not measure up to our normal standards.
Kind Regards
Client Relations