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Lebogang T

1 reviews | Active since Oct 2024

04 Oct 2024, 09:32

Unpaid Two pot claim

Sanlam life as a company and it's employees are ***********, useless and professional ****s. They failed to pay my two pot claim done 6/9/24. I was given completion of 30/9/24 and later changed to 4/10/24 and it was to 9/10/24 because of their incompetency in handling claims. They're damn useless

0
Replies (9)
Sanlam
Sanlam's reply04 Oct 2024, 09:37
Official
Good day Lebogang

We are sorry to hear about your negative service experience and have arranged for urgent assistance from the responsible team.

Regards
Sanlam Client Care
LT
Lebogang T's update04 Oct 2024, 10:28
Reviewer Update
This is just a joke from Sanlam, there's nothing they're going to do until I call again and be **** to. Sanlam is just ****
Sanlam
Sanlam's reply04 Oct 2024, 10:34
Official
Hello Lebogang

We are sorry to hear that you feel this way.

Please be assured that you will be contacted and assisted.

Regards
Sanlam Client Care
LT
Lebogang T's update04 Oct 2024, 10:53
Reviewer Update
When will this happen, I want my money not explanation
LT
Lebogang T's update04 Oct 2024, 14:38
Reviewer Update
When is Amalia coming back to me
Sanlam
Sanlam's reply04 Oct 2024, 14:44
Official
Hello Lebogang

Amalia will be in touch with you the moment she has looked into the matter.

Regards
Sanlam Client Care
LT
Lebogang T's update04 Oct 2024, 14:50
Reviewer Update
Even now she has not looked into the matter, you're not taking me serious. This is *******
Sanlam
Sanlam's reply04 Oct 2024, 14:58
Official
Hello Lebogang

Please be assured that we take our clients and these matters very seriously.

Escalations are handled in the order that it is received.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply04 Oct 2024, 15:41
Official
Hello Lebogang

Amalia has tried to call you, but could not get hold of you.

Please respond to the email she has sent to you.

Regards
Sanlam Client Care