Unpaid Retirement Funds

Sanlam has yet again shown very bad customer service and client relationship. After a review posted by myself on hello Peter about my Mom's pension fund not payed. I was promised they where investigating and feedback would be provided by the 18th today is the 20th and not even anyone has called my mother and provided her with a response.

A lady by the name of Marsha Wildschut wrote an email asking for us to not write on hello Peter again and that she would provide feedback. She is to date not called us or given us a response. This behaviour is from the Sanlam head office if their head office is treating people like this no wonder call centre agents dont give two ****s as well to perform their duties properly. Can someone get back to my mother asap.