NM
Ncebakazi M

1 reviews | Active since Jun 2025

06 Jun 2025, 11:21

unpaid provident fund claim

I recently put out a claim and it payment was made but it hasn't reflected in my account since the 19th of May 2025 . I am very disappointed in the service.

0
Replies (4)
Sanlam
Sanlam's reply06 Jun 2025, 11:31
Official
Good morning Ncebakazi 

We are so sorry to hear this and have arranged for assistance from Sanlam Corporate.

Regards
Sanlam Client Care
NM
Ncebakazi M's update06 Jun 2025, 19:21
Reviewer Update
Good evening
I am writing this to alert you that i have sent another account in the place of the first one since its capacity in take is less of the amount due now i have been waiting for sanlam people to request the money back from their account since the money did not bounce back but is in a suspendtion account and i have send new banking details and a bank statement showing that the money wasn't received.
So please get back to me asap.
Sanlam
Sanlam's reply06 Jun 2025, 19:27
Official
We have relayed your message to Sanlam Corporate.

Regards
Sanlam Client Care 
Sanlam
Sanlam's reply12 Jun 2025, 10:16
Official
Hello Ncebakazi

The Complaints team at Sanlam Corporate has sent you an email.

Please respond to the email for further assistance.

Regards
Sanlam Client Care