SN
Sandiswa N
1 reviews | Active since Jul 2023
19 Apr 2026, 07:06
Unpaid policy
Disappointed with sanlam I made a claim June 2025 not paid yet saying the deceased was the beneficiary of which it was changed 2016 @Newton park branch so I don't know what is happening at sanlam policies can just be changed without the holder knowing .now they are not replying to my emails .I lodged a complaint February 2026 but no one has attended to me ,, very disappointed I wouldn't even recommend anyone to join with the service you have given me after so many years
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Replies (2)
Sanlam's replyOfficial
19 Apr 2026, 08:29Good day Sandiswa,
We sincerely apologise for the experience you have had. Please be assured that the matter has been referred to the responsible department, who will investigate it further and contact you.
RegardsWe sincerely apologise for the experience you have had. Please be assured that the matter has been referred to the responsible department, who will investigate it further and contact you.
Sanlam Client Care
Sanlam's reply19 Apr 2026, 08:29
Official
Good day Sandiswa,
We sincerely apologise for the experience you have had. Please be assured that the matter has been referred to the responsible department, who will investigate it further and contact you.
RegardsWe sincerely apologise for the experience you have had. Please be assured that the matter has been referred to the responsible department, who will investigate it further and contact you.
Sanlam Client Care
Sanlam's replyOfficial
20 Apr 2026, 13:01Good day Sandiswa,
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Sanlam Client Care
Sanlam's reply20 Apr 2026, 13:01
Official
Good day Sandiswa,
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Sanlam Client Care