GR
Gladwell R
1 reviews | Active since Aug 2022
28 Jul 2023, 17:00
Unpaid benefits on an investment
I have a policy with sanlam which I invested money I was supposed to be paid from last month bt this is my second month they can't pay me because there's an error how can you have an error for 2 months and mind you I'm on pension I fully depend on that money bt this is my second month and because of theres an error they can't pay me I think sanlam is ****ming me
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Replies (2)
Sanlam's replyOfficial
31 Jul 2023, 07:35 Good day Gladwell
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply31 Jul 2023, 07:35
Official
Good day Gladwell
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
01 Aug 2023, 11:41Good day Gladwell
This is to confirm that you have been contacted and is being assisted by the relevant department.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and is being assisted by the relevant department.
Regards
Sanlam Client Care
Sanlam's reply01 Aug 2023, 11:41
Official
Good day Gladwell
This is to confirm that you have been contacted and is being assisted by the relevant department.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and is being assisted by the relevant department.
Regards
Sanlam Client Care