1 reviews | Active since Oct 2011
Unnecessary payout delays on Pension and Provident Funds
<p> My initial complaint against Sanlam that I lodged this morning regarding the delays on my pension and provident fund was removed claiming that is my 2nd complaint which is not true.</p> <p> </p> <p>I want this matter resolved. Tax directives has been approved on the 11th April 2012 and I was told that I will be paid by the 20th. Now all of the sudden it's additional a 2 weeks. What's holding my funds abuse initially I was told that payments are dependant on SARS Directive approval?</p> <p>Do not confused matter. My last year's complaint was for Reality. This one is related to my pension and provident funds.</p>
Good day
Please accept our apology for deleting your complaint it was an error on our side. We received 2 notifications from you 1 being the complaint and the other one was a message on your original complaint. We can confirm that this matter was attended to. Herewith the feedback from Sanlam Employee benefits department :
Dear Ms Mthimunye, we refer to discussion and email from our consultant. We trust that the matter has been resolved to your satisfaction. Should you however have any further enquiries. Please feel free to contact the consultant directly.
Kind Regards
Client Relations
Good day
Please accept our apology for deleting your complaint it was an error on our side. We received 2 notifications from you 1 being the complaint and the other one was a message on your original complaint. We can confirm that this matter was attended to. Herewith the feedback from Sanlam Employee benefits department :
Dear Ms Mthimunye, we refer to discussion and email from our consultant. We trust that the matter has been resolved to your satisfaction. Should you however have any further enquiries. Please feel free to contact the consultant directly.
Kind Regards
Client Relations