FL
Faith L
1 reviews | Active since Oct 2021
06 Sept 2022, 07:26
******** treatment
It has now been over a month since my claim was rejected by Shalimar on a confirmed active policy. A complaint was also laid and was investigated by Ann Mokhethi who refuses to send me the call records after numerous times I requested for them. The matter has now been escalated for arbitration and awaits a resolution within 20 days. I need those call records.
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Replies (2)
Sanlam's replyOfficial
06 Sept 2022, 08:16Good day Faith
We are sorry to hear about your experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to hear about your experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply06 Sept 2022, 08:16
Official
Good day Faith
We are sorry to hear about your experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to hear about your experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
07 Sept 2022, 15:36Good afternoon
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
Sanlam's reply07 Sept 2022, 15:36
Official
Good afternoon
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care