Unknown/******** Debit Orders

Item: Sanlam
Rating: 1
Author: Jay S

I have a debit order on my bank account and after investigation/research I found out that it is done by Sanlam. MULTID FORAANDGMEDG00748*****. I have no business interaction with Sanlam and I thought it was for a policy that I had with MEDSHIELD with whom I also don’t have any contract with. Please can you advise as to what these debit orders are for? There so far have been 3 debits of R384.00 since 31/12/2021 !

Helpful (0)

Replies (2)

Sanlam's replyOfficial

10 Mar 2022, 14:19

Dear Jay

We acknowledge receipt of your complaint. We have escalated your complaint with the responsible team for further handling.

Regards
Sanlam Client Relations

Best regards,

Sanlam's reply10 Mar 2022, 14:19

Official

Dear Jay

We acknowledge receipt of your complaint. We have escalated your complaint with the responsible team for further handling.

Regards
Sanlam Client Relations

Best regards,

Sanlam's replyOfficial

10 Mar 2022, 18:00

Good day Jay

We received feedback that our team has confirmed the debit order details with you. Please direct your matter directly with Kaelo Health (Auto & General) regarding the deductions.

Regards
Client relations

Best regards,

Sanlam's reply10 Mar 2022, 18:00

Official

Best regards,

Unknown/******** Debit Orders

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