NP
Nosisa P

1 reviews | Active since May 2017

10 Apr 2019, 06:43

Unhappy,depressed client.

I made a funeral claim on the 29th of March 2019,had to postpone the funeral because no payout was made,up until today no payout has been made and no communication with regards to the progress.. Waiting period is 6 months but I made a claim on the 6th month but still there is a delay.Had to borrow money to continue with the funeral arrangements.

0
Replies (2)
Sanlam
Sanlam's reply10 Apr 2019, 07:33
Official
Dear Nosisa

We acknowledge receipt of your complaint and will investigate it urgently.

Kind regards
Sanlam Client Relations

Best regards,

Sanlam
Sanlam's reply10 Apr 2019, 15:34
Official
Dear Nosisa 

We have been informed that the claim was finalized.  Our Sanlam Sky consultant responded to you via email.

Kind regards,
Client Relations

Best regards,