TZ
Thys Z

1 reviews | Active since Sept 2019

02 Jun 2020, 15:59

Unhappy x customer

Very unhelpful quick to take your money but very bad when you need help or answers better put your money in the bank send mail about complain but don’t care phoning you back and phoning them is almost impossible hide behind COVID-19 even if one complaint was before coronavirus even happened if you could use other company

0
Replies (2)
Sanlam
Sanlam's reply02 Jun 2020, 16:06
Official
Dear Thys

We acknowledge receipt of your complaint and will refer it for investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply05 Jun 2020, 14:00
Official
Dear Thys

We have been informed that one of our consultants has made contact with you and provided you with the necessary information.

If you have any further enquiries pertaining to the matter, we encourage you to make direct contact with the consultant for a more expeditious handling of your case. 

Regards,
Sanlam Client Relations