Unhappy customer

Item: Sanlam
Rating: 1
Author: Lorraine M

I am not happy at all with Sanlam I want to cancel the Savings and funeral plan, they are taking me back and forth since the beginning of June.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

10 Jul 2025, 07:36

Good day Lorraine

We apologise for your service experience and have requested the responsible department to look into the matter and assist you.

Regards
Sanlam Client Care

Sanlam's reply10 Jul 2025, 07:36

Official

Good day Lorraine

We apologise for your service experience and have requested the responsible department to look into the matter and assist you.

Regards
Sanlam Client Care

Sanlam's replyOfficial

10 Jul 2025, 11:32

Hello Lorraine

We have received confirmation that Sanlam Sky has contacted you via email and will assist you further.

Regards
Sanlam Client care

Sanlam's reply10 Jul 2025, 11:32

Official

Hello Lorraine

We have received confirmation that Sanlam Sky has contacted you via email and will assist you further.

Regards
Sanlam Client care

Lorraine M's updateReviewer Update

11 Jul 2025, 08:48

Morning, thank you Hellopeter Sanlam did respond I did receive my money am just waiting for cancellation letter

Lorraine M's update11 Jul 2025, 08:48

Reviewer Update

Morning, thank you Hellopeter Sanlam did respond I did receive my money am just waiting for cancellation letter

Sanlam's replyOfficial

11 Jul 2025, 09:15

Good day Lorraine

Thank you for your feedback.

Regards
Sanlam Client Care

Sanlam's reply11 Jul 2025, 09:15

Official

Good day Lorraine

Thank you for your feedback.

Regards
Sanlam Client Care