Unhappy customer

I was told with Sanlam indie I wil lhave a savings plan and will have a cash back in 5 years I only recently realised that I now all of a sudden dnt have that plan anymore it’s now a life cover or funeral cover I am very unhappy about this some lady from Sanlam contacted me and said it’s not a saving policy anymore but a life cover witch I did not apply for 3 years ago