MM
Mafusi M
1 reviews | Active since Oct 2016
20 Oct 2022, 12:39
Unhappy client
On the 10/11/2022 I submitted my refund forms to Sanlam Sky and immediately got sms that they have received the forms and they will contact me if there are any outstanding documents. On Sunday the 16/10/2022 I received an sms that the money will be deposited into my bank account within 24 hours but to date( 20/10/2022) nothing. I am very unhappy with their service.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
20 Oct 2022, 13:43Good day Mafusi
We are sorry to hear this. Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's reply20 Oct 2022, 13:43
Official
Good day Mafusi
We are sorry to hear this. Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's replyOfficial
21 Oct 2022, 11:10Good day Mafusi
A consultant tried to call you but there was no answer. They have sent you an email.
Regards
Sanlam Client Care
A consultant tried to call you but there was no answer. They have sent you an email.
Regards
Sanlam Client Care
Sanlam's reply21 Oct 2022, 11:10
Official
Good day Mafusi
A consultant tried to call you but there was no answer. They have sent you an email.
Regards
Sanlam Client Care
A consultant tried to call you but there was no answer. They have sent you an email.
Regards
Sanlam Client Care