MS
Mathibela S

1 reviews | Active since Oct 2021

19 Oct 2021, 17:22

UNHAPPY CLIENT

My mother who is now 65 Years has had no joy at all from the cornerstone pensioner funeral services, she was assisted by 2 different consultants and they both made her take 2 separate policies which added to her cost of living. She is an elderly and depends on her grant. One of the agent that assisted with the policy is Salome Shadi Mphela Masenya – *** and we have been trying to make contact with her but she is very ***********, rude and does not assist in anyway because she made a sale and now she does not care about her client. And I still wonder if the agents at cornerstone pensioner funeral – Assupol targets our elders and make them take policies that are unnecessary and they cant even afford. i requested for them to cancel the policies and no one is willing to assist!

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Replies (1)
Sanlam
Sanlam's reply20 Oct 2021, 06:11
Official
Good day Sikhosana, thank you for the review. We will urgently correct this matter and send a response by direct e-mail or SMS. Regards, Assupol Complaints Manager