Unhappy client!!

Item: Sanlam
Rating: 1
Author: Mandisa D

This is the second time I’ve complained about the same issue and this seems to be the only way to get their attention. I’ve been sending emails for the past 2 weeks asking for assistance regarding a withdrawal on my sky investment account but till this day I haven’t received a response.

Helpful (0)

Replies (2)

Sanlam's replyOfficial

22 Jun 2023, 08:08

Good day Mandisa

We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.

Regards
Sanlam Client Care

Sanlam's reply22 Jun 2023, 08:08

Official

Good day Mandisa

We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.

Regards
Sanlam Client Care

Sanlam's replyOfficial

22 Jun 2023, 11:06

We have receive confirmation that feedback was provide to you via email.

Regards
Sanlam Client Care

Sanlam's reply22 Jun 2023, 11:06

Official

We have receive confirmation that feedback was provide to you via email.

Regards
Sanlam Client Care