NM
Noloyiso M
1 reviews | Active since Jan 2017
31 Jul 2019, 15:02
unhappy client
I have been in contact with ASUPOL funeral policy trying to add my 3 boys onto it I left a call back on their website they phoned me their lines were terrible the other person on the line I couldn’t even hear what they were saying on top on that they transferred me to other people who couldn’t even assist me and then only to be told that my policy is in Arrears when I ask why wasn’t I notified nobody has a clue so I have decided I’m not adding my boys to my other policies.
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Replies (2)
Sanlam's replyOfficial
31 Jul 2019, 15:50Good day N Maqungu,
Thank you for submitting a complaint and allowing us an opportunity to investigate it. We take note of your unfortunate experience and apologise for the inconvenience caused. Your complaint reference number is 18295. We will investigate your complaint and ensure feedback is provided as soon as possible. Proudly serving. Assupol Complaints Manager ***
Thank you for submitting a complaint and allowing us an opportunity to investigate it. We take note of your unfortunate experience and apologise for the inconvenience caused. Your complaint reference number is 18295. We will investigate your complaint and ensure feedback is provided as soon as possible. Proudly serving. Assupol Complaints Manager ***
Best regards,
Sanlam's reply31 Jul 2019, 15:50
Official
Good day N Maqungu,
Thank you for submitting a complaint and allowing us an opportunity to investigate it. We take note of your unfortunate experience and apologise for the inconvenience caused. Your complaint reference number is 18295. We will investigate your complaint and ensure feedback is provided as soon as possible. Proudly serving. Assupol Complaints Manager ***
Thank you for submitting a complaint and allowing us an opportunity to investigate it. We take note of your unfortunate experience and apologise for the inconvenience caused. Your complaint reference number is 18295. We will investigate your complaint and ensure feedback is provided as soon as possible. Proudly serving. Assupol Complaints Manager ***
Best regards,
NM
Noloyiso M's updateReviewer Update
07 Aug 2019, 11:14Still not assisted disgusting service you people offer
NM
Noloyiso M's update07 Aug 2019, 11:14
Reviewer Update
Still not assisted disgusting service you people offer