Unhappy cappy

I am so dissatisfied with sanlam's customer service or lack of customer service. They are quick to answer calls for new business but once you try calling as a client you will never get through.

I have been promised a call back on the IVR system to this day I haven't received any call back.

I have been trying to submit my return but sanlam hasn't issued the directive to SARS for my claim in march