TN
Tabata N
1 reviews | Active since Oct 2020
19 Oct 2020, 18:16
unhappy and disappointed with Assupol
Assupol doesn't pay within 48 hours as the claim
I lost mi brother through accident and I made a claim on the 5 of October till today they didn't pay me when I called them on the 12 they said I'll get the money in 5 days after 5 days nothing and I called them again they tell me stories about their forensic people it's been 2weeks now telling me same thing every day I'm so disappointed in assupol
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Sanlam's replyOfficial
20 Oct 2020, 07:02Dear Tabata, my sincerest condolences on the passing of your brother. We will urgently investigate the reason for the delayed payment and will keep you updated by direct e-mail. Our apology for any inconvenience caused. Regards, Assupol Complaints Manager
Sanlam's reply20 Oct 2020, 07:02
Official
Dear Tabata, my sincerest condolences on the passing of your brother. We will urgently investigate the reason for the delayed payment and will keep you updated by direct e-mail. Our apology for any inconvenience caused. Regards, Assupol Complaints Manager