DK
Daniel K

1 reviews | Active since Nov 2019

28 Nov 2019, 08:49

Unhappy

I have been retrenched i did do all my paper work and told them i won't have any money and still let the debit order go off my account. Its December almost and i dont have any income how unconcidered is it from sanlam i need to provide for my family

0
Replies (2)
Sanlam
Sanlam's reply28 Nov 2019, 08:53
Official
Good day, Daniel We are mindful that the client experience was not perhaps what you expected.  We are committed to change it.  It is for this purpose that your case was now escalated to the relevant department for urgent attention.  Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant.  We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case. RegardsClient Relations
Sanlam
Sanlam's reply03 Dec 2019, 07:59
Official
Good morning, Daniel

We have received feedback that the relevant department has tried calling you, but all our calls goes straight to voicemail. Kindly refer to the e-mail that has been sent to you. 

Kind regards,
Client Relations