NM
Ntambose M

1 reviews | Active since Jan 2026

13 Jan 2026, 13:20

Unfixed Name Spelling Errors on Will

I took out a WILL and Testament in April 2025 from consultant Jarryd Dalan , all information was provided to him .The will draft was sent however the draft had Name spelling errors, I communicated this to Jarryd to rectify these errors , on 10 November 2025 i again highlighted the names which were spelled wrong on documents and sent to him , 02/12/2025 he responded and sent me the same document with same errors , the worse part is that he has been quite since then up until now , Am still paying the premium but am not happy if anything should happen they will say they can not process documentation because of inaccurate Names on the WILL. This is frustrating .

0
Replies (4)
Sanlam
Sanlam's reply13 Jan 2026, 13:31
Official
Good day Ntambose   We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Trust. Regards
 Sanlam Client Care 

Best regards,

Sanlam
Sanlam's reply19 Jan 2026, 07:27
Official
Good morning, Ntambose

We have received feedback that an email has been sent to you and that the matter is receiving attention.

Regards
Sanlam Client Care

Best regards,

NM
Ntambose M's update18 Feb 2026, 16:26
Reviewer Update
Thank you for resolving my issues
Sanlam
Sanlam's reply18 Feb 2026, 16:30
Official
Good afternoon, Ntambose

We are happy to hear that the issues have been resolved.

Regards
Sanlam Client Care

Best regards,