Undue delays in transferring my pension fund

Item: Sanlam
Rating: 1
Author: Linda P

Delays in pension transfer to Discovery fund since September 2021. I exited Sanlan pension fund on the 4th September 2021. To-date it has not been transferred to my fund of choice. I made several follow up but no response from Sanlam brokers

Helpful (0)

Replies (3)

Sanlam's replyOfficial

14 Dec 2021, 07:53

Dear Linda

We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.

Regards
Sanlam Client Relations

Sanlam's reply14 Dec 2021, 07:53

Official

Dear Linda

We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.

Regards
Sanlam Client Relations

Linda P's updateReviewer Update

14 Dec 2021, 07:56

My ID no is *** RAF employee pension

Linda P's update14 Dec 2021, 07:56

Reviewer Update

My ID no is *** RAF employee pension

Sanlam's replyOfficial

20 Dec 2021, 09:09

Dear Linda

We were informed that you were contacted and that our team is looking into your matter. They will provide you with further feedback.

Regards
Sanlam Client Relations

Sanlam's reply20 Dec 2021, 09:09

Official

Dear Linda

We were informed that you were contacted and that our team is looking into your matter. They will provide you with further feedback.

Regards
Sanlam Client Relations