Uncollected premiums
I have never been this sk frustrated. 2 year in a row.... same issues. Premiums not collected and no update or response on emails sent. I am done with Sanlam. I just want all my premiums back. I've had cover since 2013.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
28 Oct 2021, 19:43Dear Sindile
We are sorry to hear of your experience with us. Your complaint was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We are sorry to hear of your experience with us. Your complaint was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply28 Oct 2021, 19:43
Official
Dear Sindile
We are sorry to hear of your experience with us. Your complaint was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We are sorry to hear of your experience with us. Your complaint was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
02 Nov 2021, 08:42 Good day, Sindile We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. Regards Sanlam Client Relations
Sanlam's reply02 Nov 2021, 08:42
Official
Good day, Sindile We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. Regards Sanlam Client Relations