Unclaimed Funds

Subject: Sanlam’s Withholding of Pension Funds from Verified Beneficiary

Dear Consumer Watchdog,

I am writing to formally report the conduct of Sanlam in regard to the prolonged withholding of my late father's pension fund, to which I am the only legal and rightful beneficiary.

My father, Johan Mar Loubser, passed away in 2008. I have supp**** all necessary documentation, including his ID, my proof of relation, a death certificate, and confirmation from the Master of the Court that I am the sole beneficiary. Despite Sanlam acknowledging that there are funds listed under his ID and confirming that I am linked to the estate, they continue to demand employment records dating back decades — which is irrelevant given the ID verification.

They are knowingly delaying the process and shifting responsibilities, even though legal professionals have clarified that the Administration of Estates Act Section 28 does not prevent them from disclosing or releasing fund values.

As a grieving family member who has waited over a decade for rightful disbur*****t, this is emotionally, financially, and ethically unacceptable.

I request that this matter be brought to public attention to ensure that other families do not face similar distress when dealing with Sanlam’s lack of transparency and accountability.

Kind regards, Dudrey Alberts