NP
Neliswa P
1 reviews | Active since Sept 2018
11 Sept 2018, 09:40
Unauthorized stop order
Assupol has been appearing on my payslip for 8months for unauthorized stop order. I do not have any policy with them nor have i have been in cintact with them for whatever reason. I personally went to Assupol Durban in May 2018 to report this ***** and demanded they pay my moneyback. They promised to call me back as this is a serious case of ***** but they have not till today. My money still not paid back. Im very angry! Please help Hellopeter..
Thank You
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Sanlam's replyOfficial
11 Sept 2018, 10:30Dear N Pato,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,
Sanlam's reply11 Sept 2018, 10:30
Official
Dear N Pato,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,