ZT
Zanele T
1 reviews | Active since Jun 2018
31 Oct 2020, 07:28
Unauthorized Debit orders!!!
In August 2020 I opted to cancel my funeral policy with assupol but they kept debiting until I received correspondence in September from (ONICA-consultant).my cancellation was finally finalized on October 02nd and was assured that no further deductions will go off! Just now this morning my account was debited AGAIN! I want my money refunded back into my account, *******!!!!
Helpful (0)
Replies (1)0
Replies (1)
Sanlam's replyOfficial
02 Nov 2020, 06:11Dear Zanele, our sincere apology for any inconvenience caused. We will be in directly communication shortly to assist to rectify the matter. Regards, Assupol Complaints Manager
Sanlam's reply02 Nov 2020, 06:11
Official
Dear Zanele, our sincere apology for any inconvenience caused. We will be in directly communication shortly to assist to rectify the matter. Regards, Assupol Complaints Manager