NM
Nthabiseng M
1 reviews | Active since Apr 2011
26 Sept 2024, 22:07
Unauthorized Change of Life Cover to Indie
I am writing to formally express my dissatisfaction and concern regarding the recent change of my life cover to Indie without my consultation or approval. As the policyholder and the one paying for this cover, I find it highly unacceptable that such a significant alteration was made without my consent. This action is not only disrespectful but also raises serious concerns about the transparency and integrity of your processes. It is, in my view, *****ulent to change the terms of my policy without informing or seeking authorization from me.
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Replies (1)Sanlam's replyOfficial
27 Sept 2024, 06:37Good morning Nthabiseng
Thank you for reaching out to us about this matter.
We would like to look into it and will be sending you a Private reply.
Regards
Sanlam Client Care
Thank you for reaching out to us about this matter.
We would like to look into it and will be sending you a Private reply.
Regards
Sanlam Client Care
Sanlam's reply27 Sept 2024, 06:37
Official
Good morning Nthabiseng
Thank you for reaching out to us about this matter.
We would like to look into it and will be sending you a Private reply.
Regards
Sanlam Client Care
Thank you for reaching out to us about this matter.
We would like to look into it and will be sending you a Private reply.
Regards
Sanlam Client Care
